OK, folks - you know how this works now, I think. (If not, go back to SS 10 here).
"Margaret Dunlop" (not her real name) offers this for your consideration and she's being very brave in doing so, so please be fair but firm and imagine being in this position: you'd want to know the truth but you'd want it expressed constructively, sensitively and respectfully. Remember that for this I only ask
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